Terms and Conditions

FEE PAYMENT
1) Fees cover one half term. Discounts or refunds will not be given for classes
missed by the pupil, unless explicitly arranged with the principles prior to the date.
2) Invoices are expected to be paid within 2 weeks. If you do notreceive an invoice, please advise
the principals.
3) We offer a one week trial session. If the student decides to join the class, he/she/the
parents/carers should complete The Performance Hub registration form which consists of
emergency contacts, social media consent and GDPR consent. The client must then pay the
registration and one-off admin fee of £20.00 which covers admin fees and includes a Performance
Hub t-shirt. An invoice will then be issued for the remaining term fees.
4) The only method of payment is via online bank transfer / BACS. The BACS details are on the
invoice which you will be supplied with for the half term fees.
5) All fees are non-refundable. If a pupil has a long-term illness or injury, fees may be refunded at
the principal’s discretion. This does not include minor illness or holidays taken during the term.
CLASSES AND ATTENDANCE
6) On the rare occasion that a class is cancelled, any fees already paid for the scheduled class will be
subtracted from the next term’s fees.
7) The Performance Hub will not be held responsible for classes cancelled for circumstances beyond
the School’s control. If it is necessary to cancel a class due to adverse weather conditions / a force
majeure / hall unavailability.
8) Students must be on time to class,and be picked up on time.
9) Any child left unattended at the end of their class will be kept inside the locked building, but we
may be unable to supervise them due to staff availability.
10) Parents understand that if they are late picking their child up, their child will not be supervised
and the parent takes full responsibility for their child’s safety and wellbeing should anything happen
to them after their class time has ended.

11) Parents will drop and pick students at the door of each building and then must leave following
the teachers/assistants direction towards the exit route.
WITHDRAWAL POLICY
12) Students wishing to discontinue their classes at the school will not be refunded any fees already
paid for the remaining term.
CORRECTIONS
13) Dancing is a physical skill and in order to help and facilitate the student’s learning, the teacher
may physically guide a movement by touch. This will be in a professional manner and the intention
of the contact will be made clear. Please contact Jessor Grace if you have any queries about this.
UNIFORM AND APPEARANCE
14) We ask all students to wear the recommended uniform for each class. A T-shirt will be provided
as stated above (3) Additional uniforms can be ordered through the school, please contact Jess on
07825535627 or Info@performance-hub.co.uk
Footwear is required for some classes, even during our trial sessions. Our ballet classes require ballet
shoes, our Jazz / Musical Theatre classes require black jazz shoes and Street classes require trainers.
Bare feet are required for our Acro classes.
Hair should always be off the face and neckline, neat and tidy. Shorter hair should be held back
securely with clips and/or a hair band.
For safety reasons, jewellery must not be worn in lessons.
LOST PROPERTY
15) Students are responsible for their own property and bring items at their own risk. The
Performance Hub does not accept responsibility for any items lost or stolen. If an item is left the
Performance Hub will keep it for one week and then will dispose if not collectedWATCHING CLASSParents are not permitted to watch the classes, as this can be distracting for pupils.At the principal's discretion we will offer parents an opportunity to watch during a class to seechildren’s work at the end ofthe Autumn and Spring term.PHOTOGRAPHYThe School may wish to take occasional photographs or videos of our students for advertisement ofthe school. The use of these can include our website, social media and printed material. Please seeour GDPR consent form for more information.Parents are permitted to take photos during workshops/when watching class unless another parentin the class objects on the day. The teachers will always ask everyone’s permission before thedemonstration class begins. We ask parents to refrain from recording/videoing the class for childprotection and copyright reasons.DATA PROTECTIONWhen you give us your details we promise to keep them secure and not share them with a thirdparty.We may use your data to contact you in relationto;· News updates about the school· Information relating to lessons/exams/show details· Invoicing· Emergency notifications (such as changes to planned lessons, cancellations etc.)· Records of invoices paid and outstanding (and any agreed payment terms)· Any other information relevant to the school and your/ your child’s lessons and progress.In addition, we will use any data relating to medical conditions to ensure that we are able to providea safe environment for you/your child.OTHERThe schooltimetable may be subject to change. Parents/carers will be notified of any changes.Dancing is a physical activity and contains a certain amount of risk. Students taking part in any of ourclasses or events run by The Performance Hub do so at their own risk.If students and/or parents break the terms and conditions, they may be asked to leave by theprincipals and no refund given.Any queries and complaints should be addressed to the principals only.Our Safeguarding and Child Protection Policy and Coronavirus Risk Assessment is available onrequest. Please contact the principal for more information.