Terms and Conditions

Thorrington Dance Academy – Terms & Conditions

To help you get the best out of Thorrington Dance Academy ("TDA") and to understand our responsibilities to you and your responsibilities to us, please read the following Terms and Conditions. These policies safeguard the wellbeing of our students and uphold the high standards of teaching and professionalism at TDA. These Terms may be updated periodically. Please contact us if you require clarification.

1. Fees & Payments

1.1 Fees are payable monthly in advance by Direct Debit. 

1.2 Direct Debit is taken on the 1st of each month.

 1.3 We use Class Manager and GoCardless for all registrations and payments.

 1.4 Fees are calculated over 38 teaching weeks per year and divided into 12 equal monthly payments. This means your monthly fee remains consistent regardless of the number of classes in a given month. 

1.5 Two months’ payment is taken at the start so that you are always one month in hand.

 1.6 Trial classes must be paid for in advance to secure the space.

 1.7 Fees are non-refundable, including in cases of absence.

 1.8 Four weeks’ written notice is required to cancel classes and terminate payment. Fees remain payable during the notice period. 

1.9 If a Direct Debit fails more than once, an administration fee may be applied. 

1.10 Fees are reviewed annually and are subject to change. 

1.11 Any additional charges for performances, costumes, exams or events will be clearly communicated in advance.

Monthly Fee Structure:

• 30/40-minute class – £23/month

• 50-minute class – £25/month

• 60-minute class – £28/month

2. Class Cancellations

2.1 Four weeks’ written notice is required to cancel a class. 

2.2 TDA reserves the right to cancel classes with fewer than three enrolled students. Where this occurs, an alternative class or refund will be offered.

 2.3 If a class is cancelled due to circumstances beyond our control (e.g. venue closure, extreme weather), an online alternative or credit may be offered. 

2.4 TDA may offer occasional substitute teachers due to illness or professional commitments. No refund will be issued in these cases.

3. Uniform

3.1 Correct TDA uniform must be worn in all classes.

 3.2 Uniform can be purchased through TDA. If purchased elsewhere, it must comply with the required dress code. 

3.3 Payment is required before uniform orders are processed. Personalised items are non-returnable. 

3.4 Items may be exchanged or returned within 7 days in original packaging (unless faulty). 

3.5 No jewellery is permitted in class. 

3.6 Hair must be tied back appropriately. A bun is required for ballet classes.

4. Classes & Performances

4.1 Students are expected to behave respectfully and follow instructions. Persistent disruptive behaviour may lead to exclusion.

 4.2 Photography and filming may occur during classes or events for internal and promotional use. Consent is obtained at registration and may be withdrawn in writing.

 4.3 Personal filming or photography during classes or performances is not permitted unless agreed beforehand.

4.4 Mobile phones are not to be used in class without permission. Misuse may result in temporary confiscation. 

4.5 TDA is not responsible for lost or damaged personal belongings. Students should not bring valuables to class. 

4.6 Children will only be released to a parent or nominated adult unless written consent has been given.

 4.7 While every precaution is taken, TDA cannot accept liability for injuries sustained during classes. 

4.8 If a parent/guardian is delayed collecting their child, they must notify us. Persistent lateness may result in a charge.

 4.9 Participation in shows, performances or exams may incur additional costs. These will be communicated in advance.

5. Behaviour & Conduct

5.1 We have a zero-tolerance policy for bullying or abusive behaviour.

 5.2 Students and families are expected to treat staff and peers with respect. 

5.3 TDA reserves the right to withdraw a student’s place if behaviour becomes unacceptable. 

5.4 TDA reserves the right to refuse entry to any person who disrupts the learning environment.

6. General Policies

6.1 All medical conditions or additional needs must be declared at the time of registration and kept up to date.

 6.2 Parents/guardians are responsible for reading and responding to communications from TDA.

 6.3 Teachers may use hands-on correction when necessary and appropriate for dance training. 

6.4 Participation in performances, shows or external events is optional.

 6.5 Class times and timetables are subject to change. Notice will be given where possible.

 6.6 All physical activity carries a degree of risk. Participation is at your own discretion.

 6.7 All students must complete a registration form prior to attendance. 

6.8 Students must use the toilet before class. No gum is allowed. A water bottle may be brought.

 6.9 Parents must wait outside the classroom during lessons and collect their child promptly.

7. Lost Property

• Items left at venues will be kept for one month. Unclaimed items may then be donated to charity. Please label all personal belongings.

8. Data Protection

• TDA processes personal data in line with GDPR. Data is held securely and used only for relevant administrative purposes. Full details can be found in our Privacy Policy, available on request.

9. Legal & Liability

9.1 TDA maintains public liability insurance as required by law.

 9.2 All instructors are appropriately qualified and DBS-checked.

 9.3 Parents and guardians are responsible for their child’s safety outside of scheduled class times and once the child has been dismissed.

10. Amendments

TDA reserves the right to amend these Terms & Conditions at any time. Notice of material changes will be provided in writing.

Thank you for your cooperation and support of Thorrington Dance Academy.

Updated July 2025