Terms and Conditions
SCHOOL
TERMS
This is part of your agreement when joining Tia Noakes Academy. Membership is open to all subject to the following conditions:
• Tia Noakes Academy accepts no responsibility for loss or damage of personal belongings while on the premises.
• Tia Noakes Academy accepts no liability for any injuries sustained whilst participating in a class or on the premises.
• Tia Noakes Academy Staff must be notified of any changes to the information provided on the Booking Form.
Staff/teachers:
Staff, including cover teachers (who may be brought in at short notice), are experienced and DBS checked. Volunteer class assistants and trainees on placements are all DBS checked. There is always a first aider on site.
Behaviour:
Racist, sexist and other offensive language and behaviour is not tolerated, and we reserve the right to terminate membership without notice, the final decision being undertaken by the Principal, Miss Tia. Behaviour of staff, parents and students must always follow our code-of-conduct. Please note that under no circumstances are pets allowed on school premises due to Health and Safety reasons.
Shows:
Parents/carers may be invited to one class/performance per term. Parents/carers are not permitted to watch otherwise. TNA aim to host a full school annual show every two years, parents are always notified of this at least 8 months prior. TNA asks all parents/ carers to help fundraise to keep costs as low as possible to fund costumes for the students.
Emergency contact number:
Tia Noakes Academy emergency mobile phone is kept on during all TNA hours, unless another number has been issued to use if the main mobile is unavailable. The number will be given out upon registration and must only be used if there are problems regarding the collection of children. No spontaneous calls or texts should be made.
Uniform:
This is basic but essential and gives the students a sense of belonging, a sense of ritual and sense of dressing for something important – their class. Appropriate clothing as below is necessary for health and safety and child protection: Students must not wear their own clothing to any class – wearing the correct Tia Noakes Academy clothing gives a sense of belonging, allowing all to feel equal, healthy and safe.
• All t-shirts, shoes and bags must be clearly labelled – lost property is donated to charity at the end of every term.
• Strictly no jewellery – no earrings (earrings are very unsafe during physical activity).
• Hair must be slick back into ONE BUN for all classes.
SECOND-HAND SHOES and CLOTHING for sale: there is often a good selection of second-hand clothing and shoes
which can be bought from Tia Noakes Academy at a greatly reduced rate including tap and ballet shoes.
DONATIONS OF DANCE CLOTHING:
We welcome donations of dance wear that are in good condition and can be re-sold at a small price or lent to students. Please message for a uniform order form, a checklist is provided in your welcome pack!
Attendance:
Children must arrive and be collected promptly. It is very important that children arrive in time for their classes, preferably 5 minutes before the start. This allows the group time to settle from the moment the class starts. Latecomers will have to wait outside until an appropriate time to join the class. Children arriving after 15 minutes may be refused admission, as this may disrupt the professional attitude to classes we aim to foster. The doors open 5 minutes prior up until the start time of class, after this they close to ensure smooth running of classes, we aim to finish 5 minutes before pickup times.
Late pick ups- if you are later than 15 minutes to pick up your dancer, a £10 fee is added to your next bill. Every minute after 15 minutes you are late picking up, £1 is added. It is in safeguarding procedure if no contact has been made in 45 minutes then the police will be contacted. Where possible Tia Noakes Academy will aim to let people know of any changes in venue or class time at least one week ahead of schedule.
Absence:
Any child missing for more than two classes per term without reason may not be able to join future events. Class numbers are limited, and many have waiting lists, so good attendance and commitment to the course is essential.
Illness/Injury:
Parents are not to allow their child to attend TNA if they are feeling unwell or have a known injury which would prevent a student from fully taking part. This includes presenting any contagious illness including (but not limited to): Chicken Pox, Head Lice, Common Cold, Flu.
Child Collection:
TIA NOAKES ACADEMY TEACHER POLICY AND PROCEDURE FOR YOUR INFORMATION
Teachers must ensure that each child has left a session with an adult or older child (agreed in advance with parent). It is the parent/guardian’s responsibility to
ensure the child is collected punctually at the end of the class or session. Should a parent/
guardian not turn up to collect a child on time – this is the procedure to follow:
• Inform Miss Tia who will contact the parent/guardian.
• If Miss Tia is not available, contact the parent/guardian directly to arrange collection.
• If the parent/carer is not reachable, and you must leave, the emergency procedure is as follows:
• Leave a message with the parent and contact Miss Tia or Miss Lauryn. Wait until another member of the team can arrive.
• If the parent/guardian is not reachable and there is no adult available, you must take the child to the nearest police station. Inform the police of all contact details
for the parent/guardian and notify the entire Tia Noakes Academy Team
as above. Leave a message for the parent/guardian to say where the child will be.
Booking:
Tia Noakes Academy does not provide drop-in classes for children and young people on all term time courses. All courses must be booked in advance. New students may join courses during the term subject to availability and authorisation of the Tia Noakes Academy team. If there are no spaces on a requested course when booking, then TNA will aim to provide an alternative option where possible.
Waiting List:
Members on the waiting list will be contacted in order of the list. If members are unavailable, no message will be left. The next member will be contacted and the first to make contact will receive the place. Please refer to the booking policy.
Payments
Full payment must be received in advance to confirm a place. For all current students, courses must be registered in advance. Payment can be made up until the first day of the month, to guarantee the place. If payment for registered places is not received by this time and TNA hasn’t been contacted in advance, then the place will be offered to another student using the priority listed above.
Holidays
We ask that parents book holidays steering clear from any events that are in the diary. If your dancer is apart of either our Fusion or Core track, they must be fully available for rehearsals prior to any event they commit to, any dancers who are not in attendance for rehearsals risk losing their space within a dance, or event .
Non-payment
Failure to make payment before term starts may result in no place being available. If this happens Tia Noakes Academy will make every attempt to offer an alternative course or arrangement. If this is not possible then your name will be added to a waiting list. If payment is outstanding, Tia Noakes Academy reserves the right to withhold services. Every attempt will be made not to discuss monies owed with children, although in extreme circumstances (especially when children arrive without supervision) children may be turned away. Tia Noakes Academy may share data with debt collection agencies in order to re-coup monies owed.
Cancellation
If you wish to leave TNA, a minimum of one month’s notice should be given. Customers must pay this last month’s fees. Occasionally some classes may be cancelled due to circumstances beyond Tia Noakes Academy’s control, in which case classes will not be refunded. Tia Noakes Academy reserves the right to cancel a course if there are fewer than seven participants on a course and efforts will be made to place a student in an alternative course or offer a refund where appropriate.
REFUNDS:
Tia Noakes Academy cannot offer a refund if you do not attend courses. A full refund will be given if the chosen workshop date/ course is fully booked on receipt of payment.
LOCALISED LOCKDOWNS and PANDEMICS:
If Tia Noakes Academy cannot deliver classes due to unforeseen circumstances or government directive, we shall implement online classes via video conferencing software as a replacement. No refunds will be offered.
NEW STUDENTS ONLY: The first two classes are considered ‘trial’ classes. If for any reason the course is not suitable, we must be notified before the third class and a refund for classes not attended will be given. Please note, no refund or reduction will be made after the second class has taken place, whether further classes have been attended or not. Holiday courses are non-refundable.
Core Values
At Tia Noakes Academy., we pledge to deliver the highest quality of dance education through continuous professional development and adherence to industry standards. Our faculty is dedicated to fostering a supportive and encouraging atmosphere where students are inspired to embrace challenges and strive for excellence. We prioritise open, constructive communication with students and parents, ensuring empathy and clarity in addressing concerns. Safety and well-being are paramount, and we maintain a secure learning
environment. We expect our students to show dedication and drive, maintain a positive attitude, respect their instructors and peers, and take responsibility for their training. Parents are encouraged to support their child's passion for dance and commitment to their training, maintain open lines of communication with studio faculty to address any questions or concerns, and display a positive attitude towards the studio, instructors, and other parents and students. By adhering to these core values, we create a thriving, respectful, and motivating environment for everyone at Tia Noakes Academy. to excel and grow as performers and Individuals.
Photo Release
By enrolling at Tia Noakes Academy , you grant permission for the studio to photograph and videotape your dancer during classes and studio events. These images and videos may be used for promotional purposes, including social media, the studio's website, and other marketing materials. If you do not consent to this, you must notify us in advance by emailing [email protected]
General Policies
Dancers must arrive on time for class. If a dancer Is more than 15 minutes late, they may de asked to wait until the next class to ensure safe participation.
Our top-priority is to foster a positive, supportive, and respectful learning environment; therefore, students must show respect for instructors and peers at all times.
Talking during class is strictly prohibited except when necessary for class-related discussions. Disruptive behavior, such as using cell phones during class, not participating in training, or displaying a negative attitude, will not be tolerated and may result in temporary removal from class.
The dress code is mandatory and must be followed at all times.
Students should feel comfortable communicating with their instructor, if they have any concerns or questions related to their dance education or scheduling conflicts. We are always happy and available to communicate with you regarding any questions or concerns.
Release of Liability Agreement
By enrolling in classes at Tia Noakes Academy., you acknowledge and accept the inherent risks associated with dance activities, including but not limited to physical injury, property damage, and unforeseen accidents. You agree to release Tia Noakes Academy, Its owners, instructors, employees, and agents from any and all claims, liabilities, or damages arising out of or in connection with participation in studio activities, whether on studio premises or at any other location. This waiver of liability extends to any transportation provided by Tia Noakes Academy and participation in off-site events or performances.